Return Policy

Please inspect all orders immediately upon receipt. 
In the event items were ordered or shipped in error, Joh Apparel must be contacted within 7 business days strictly from the delivery date.
Merchandise must be unworn and unwashed.
Merchandise must have all tags attached.
No returns will be accepted without a return authorization number.
Please email or paulina@johapparel to request a return authorization number. 
  • You will receive your refund in the original form of payment.
  • Original shipping charges, duties, and tax fees are nonrefundable.
  • You will be responsible for paying for your own shipping cost for your returning merchandise.