Return Policy

    Please inspect all orders immediately upon receipt.
    In the event item(s) were ordered by error, shipped in error, need
    to make any changes, or received a factory damage, Joh Apparel
    must be contacted within seven (7) days strictly from the delivered
    date.

    All returns are subject to a restocking charge equal to fifteen
    percent (15%) of the original invoice value of the item. 
    There is no restocking charge if the item(s) was shipped to you by error or
    has natural factory damage.
    Merchandise must be unworn and unwashed.
    Merchandise must have all original Joh Apparel hang tags
    attached. There should be no writing or stickers on the hangtags.
    No returns will be accepted without a return authorization number.
    Please email CustomerSupport@Johapparel.com to request for a return
    authorization.

    All items marked Final Sale are heavily marked down and are strictly non-refundable.

    For all FINAL SALE ITEMS we will issue Store Credit ONLY.

    For international orders, duties and import tax may be collected at delivery.

    REFUNDS:
    You will receive your refund in the original form of payment.
    Original shipping charges, duties or tax if applicable are
    nonrefundable.
    You will be responsible for paying for your own shipping cost for
    returning the merchandise, unless it is a factory damage or
    shipped in error by Joh Apparel.

     

    Joh Apparel

    Email: CustomerSupport@Johapparel.com

    Tel: (213) 748-7002

    1100 E. Pico Blvd. Los Angeles, CA 90021