Please inspect all orders immediately upon receipt.
In the event items were ordered or shipped in error, Joh Apparel must be contacted within 7 business days strictly from the delivery date.
All returns are subject to a restocking charge equal to 15% (fifteen per cent) of the original invoice value of the item, unless the merchandise was received with a natural factory damage.
Merchandise must be unworn and unwashed.
Merchandise must have all tags attached.
No returns will be accepted without a return authorization number.
Please email Ivette@JohApparel.com to request for a return authorization.
Final Sale Items
All items marked Final Sale are heavily marked down and are strictly non-refundable. For all FINAL SALE ITEMS we will issue Store Credit ONLY.
- You will receive your refund in the original form of payment.
- Original shipping charges, duties, or tax fees are nonrefundable.
- You will be responsible for paying for your own shipping cost for your returning merchandise.