Return Policy

RETURN POLICY

Please inspect all orders immediately upon receipt. 
In the event items were ordered or shipped in error, Joh Apparel must be contacted within 7 business days strictly from the delivery date.
Merchandise must be unworn and unwashed.
Merchandise must have all tags attached.
No returns will be accepted without a return authorization number.
Please email virginia@johapparel.com or paulina@johapparel to request a return authorization number. 
 

Final Sale Items

All items marked Final Sale are heavily marked down and are strictly non-refundable. For all FINAL SALE ITEMS we will issue Store Credit ONLY.

REFUNDS

  • You will receive your refund in the original form of payment.
  • Original shipping charges, duties, and tax fees are nonrefundable.
  • You will be responsible for paying for your own shipping cost for your returning merchandise.